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Frequently Asked Questions

All you need to know about Acrobranch and our Tree Top Adventure Parks
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WHAT IS ACROBRANCH?

Acrobranch is a Tree-top aerial obstacle experience dedicated to offering children and adults a unique adventure as they move from tree to tree in lush, green forests. Our Acrobranch obstacle courses are suitable for children and adults. We have 11 locations in South Africa: Johannesburg (Melrose, Modderfontein & Casalinga); Centurion (The Big Red Barn), Pretoria North, Garsfontein (Pretoria East), Constantia & Stellenbosch (Cape Town), Garden Route (Wilderness), Pietermaritzburg & Hillcrest (KZN).

Each course is carefully designed with a variety of obstacles including zip lines, Tarzan swings, nets, bridges, and many more activities which gradually takes you from tree to tree.

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WHAT IS AN ACROBRANCH EXPERIENCE LIKE?

You’ll arrive at 1 of our 11 parks to the smiling faces from our Acrobranch tribe. You will be asked to complete an indemnity form. On completion, your dedicated instructor will secure you in a harness (which keeps you locked onto a zip line throughout your tree-top adventure). Once you have been fully kitted out, you will have a thorough training session that will show you how to navigate through our exciting obstacles up in the trees. Then, the real fun starts – as you set off on a guided tour of zip lines, Tarzan swings, nets, bridges, and many more activities.

Each Acrobranch session last 2 hours, and includes training and harnessing, which allows for ample time between the trees.

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HOW DOES ACROBRANCH CATER FOR VARIOUS AGE GROUPS?

At Acrobranch, you choose from various courses with different levels of difficulty. The height of the challenges, the distance between steps, and the level of difficulty required have been carefully measured. Each park has different age- and course restrictions depending on the forest terrain, so please check out the park nearest to you.

Whatever Acrobranch center you choose, each offers a range of courses designed to ensure that no one takes on more than they can comfortably handle. You can either experience your adventure solo or tackle it with family and friends, as you are not limited to group sizes.

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How do I book an adventure?

We have a dedicated Bookings Office that can be emailed at bookings@acrobranch.co.za or called on 086 999 0369 or (021) 201 1121. Alternatively, complete our online form & one of our friendly consultants will be in touch with you as soon as possible.

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Do I have to Make a booking?

Yes, it is best to make a booking to avoid disappointment. We gladly accept walk-ins however, our harnesses are limited per time slot and we cannot guarantee a harness will be available on your arrival, if not booked in advance. (Subject to availability)

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IS THE TREE TOP ADVENTURE SAFE?

YES – Here’s how we ensure it stays that way: In climbing, the most important piece of equipment is a ‘carabiner’, a metal loop that connects the harness to the rope. We believe that the safest way of using the carabiner is to let adventurers handle their own carabiners.

Experience has shown us that thorough training leads to the safest tree-top journey, even with young children. If this sounds a bit wild, don’t worry, our friendly instructors will always be around to remind you about the safety rules and ensure you stay safe during your fun outdoor adventure.

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WHAT SHOULD I WEAR FOR MY OUTDOOR ADVENTURE?

  • Tip 1: Please wear closed shoes with good tread.
  • Tip 2. Dress in clothes you can move freely in (touch your toes, stretch for a tree a little out of reach, sit comfortably).
  • Tip 3. People with long hair should tie up their hair (in a bun) so it’s out of the way of pesky tree branches that may want to snag onto it.
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DO I NEED GLOVES TO TAKE PART IN THE ACTIVITY?

YES – All participants from 7 years and older need to wear climbing gloves.

You are welcome to bring your own gloves from home. Acrobranch also provide gloves at R 25 per pair (available at our parks reception areas).

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IS THERE A MINIMUM PARTICIPATION?

Not at all – Acrobranch offers adventure for all, be a solo adventurer or a group outing.