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Frequently Asked Questions

All you need to know about Acrobranch and our Tree Top Adventure Parks
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WHAT IS ACROBRANCH?

Acrobranch offers an exhilarating tree-top aerial obstacle experience for both children and adults, allowing you to traverse between trees in beautiful, lush forests.

Our carefully designed courses feature a diverse range of challenges such as zip lines, Tarzan swings, nets, bridges and so much more.

Acrobranch has 11 locations across South Africa in 3 provinces:
Gauteng: Acrobranch Melrose, Acrobranch Casalinga, Acrobranch Modderfontein, Acrobranch Centurion, Acrobranch Garsfontein & Acrobranch Pretoria North
Western Cape: Acrobranch Stellenbosch, Acrobranch Constantia & Acrobranch Garden Route
Kwa-Zulu Natal: Acrobranch Pietermaritzburg & Acrobranch Hillcrest

Join us for a unique adventure that encourages physical activity and fosters a love for the outdoors!

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WHAT IS AN ACROBRANCH EXPERIENCE LIKE?

When you arrive at one of our 11 parks, you’ll be greeted by the friendly Acrobranch team.

After completing a brief indemnity form, our dedicated instructors will equip you with a secure harness that keeps you attached to the safety line during your entire tree-top adventure.

You’ll then participate in an informative training session where you’ll learn how to navigate our thrilling obstacles high above the ground.

Once you’re ready, the excitement begins as you embark on a guided tour through zip lines, Tarzan swings, nets, bridges and an array of other exhilarating activities that promise an unforgettable experience in the treetops!

Each Acrobranch session lasts 2 hours, providing plenty of time for training and harnessing, as well as ample opportunity to explore and enjoy the obstacles high among the trees.

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HOW DOES ACROBRANCH CATER FOR VARIOUS AGE GROUPS?

At Acrobranch, we offer a variety of courses tailored to different age groups and skill levels.

Each challenge is designed with precise measurements for height, distance and difficulty, ensuring a safe and enjoyable experience for everyone.

Since course restrictions can vary based on the forest terrain, we encourage you to check the guidelines for the park closest to you.

Regardless of which Acrobranch location you choose, you’ll find courses that allow you to take on challenges comfortably, whether you prefer to embark on the adventure solo or share the thrill with family and friends, without any limitations on group sizes.

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How do I book an adventure?

To book your Acrobranch adventure, you can reach our dedicated Bookings Office by emailing bookings@acrobranch.co.za or calling us at (021) 201 1121.

For added convenience, simply fill out our online form and one of our friendly consultants will get in touch with you promptly to assist with your reservation.

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Do I have to Make a booking?

While walk-ins are welcome at Acrobranch, we highly recommend making a booking to ensure your spot and avoid any disappointment.

Our harnesses are limited per time slot and we cannot guarantee availability without a prior reservation.

Booking in advance helps secure your adventure, so you can focus on having fun!

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IS THE TREE TOP ADVENTURE SAFE?

Absolutely! Safety is our utmost priority at Acrobranch.

We utilize the Clic-It system at all our parks, a continuous belay system that ensures adventurers are securely attached at all times, preventing both carabiners from detaching simultaneously.

Our obstacles, including zip lines, are designed and constructed to meet European standards and we use EU-certified safety gear imported directly from Europe.

Before your adventure begins, our highly trained instructors will provide a thorough safety briefing and ongoing support throughout your experience; ensuring everyone remains safe and confident, even our youngest adventurers.

With us, you can embrace the excitement of your tree-top journey with complete peace of mind.

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WHAT SHOULD I WEAR FOR MY OUTDOOR ADVENTURE?

To ensure you have the best experience during your Acrobranch adventure, please keep the following attire tips in mind:

Footwear: Wear closed-toe shoes with a good grip for optimal safety and support.

Clothing: Dress in comfortable, flexible clothing that allows for easy movement—think about being able to touch your toes, reach for branches and sit comfortably.

Hair: If you have long hair, tie it up in a bun to prevent any snags from tree branches along the way.

Following these guidelines will help you fully enjoy your adventure in the treetops!

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DO I NEED CLIMBING GLOVES TO TAKE PART IN THE ACTIVITY?

Yes, climbing gloves are mandatory for all participants aged 7 and older.

You’re welcome to bring your own gloves or you can easily purchase a pair for just R 25 at our park’s reception areas.

Your safety and comfort are our priorities, so be sure to have the right gear for a fantastic adventure!

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IS THERE A MINIMUM PARTICIPATION?

Absolutely not! Acrobranch welcomes adventurers of all kinds—whether you’re joining us solo or bringing along a group.

Our activities are designed to cater to everyone, ensuring an exhilarating experience for all participants.